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SingTel Mobile
Quarterly Report - July 2003
Services Subjects No. of compliments No. of complaints
       
Public Cellular Mobile Telephone Services Total: 98 88
 - SingNet (per 1000 subscribers) 0.064 0.058
       
  Company Policies/Procedures 1 14
  SC-behaviour/attitude 97 0
  Customer Service 0 44
  Price Plan/Equipment Price 0 1
  Equipment/Network Quality 0 13
  Billing and Payment Issue 0 5
  Promotion 0 8
  Others 0 3