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SingTel Mobile Quarterly Report - July 2003 |
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| Services |
Subjects |
No. of compliments |
No. of complaints |
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| Public Cellular Mobile Telephone Services |
Total: |
98 |
88 |
 |
| - SingNet |
(per 1000 subscribers) |
0.064 |
0.058 |
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Company Policies/Procedures |
1 |
14 |
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SC-behaviour/attitude |
97 |
0 |
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Customer Service |
0 |
44 |
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Price Plan/Equipment Price |
0 |
1 |
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Equipment/Network Quality |
0 |
13 |
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Billing and Payment Issue |
0 |
5 |
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Promotion |
0 |
8 |
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Others |
0 |
3 |
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