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SingNet
Quarterly Report - April 2007 |
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| Services |
Subjects |
No. of compliments |
No. of complaints |
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| Broadband Multimedia Access Services |
Subtotal: |
72 |
50 |
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| - SingNet |
(per 1000 subscribers) |
0.19 |
0.1 |
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Billing and Payment Issue |
0 |
3 |
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Company Policy/Procedure |
0 |
1 |
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Equipment/Network Quality |
0 |
13 |
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Others |
2 |
4 |
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Price Plan/Equipment Price |
0 |
0 |
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Customer Service |
70 |
29 |
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| Internet Access - SingNet/My SingTel |
Subtotal: |
1 |
3 |
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(per 1000 subscribers) |
0.001 |
0.003 |
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Billing and Payment Issue |
0 |
0 |
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Others |
0 |
1 |
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Customer Service |
1 |
2 |
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Total: |
73 |
53 |
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