SingTel
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Company Profile - Feedback & Statistics Report
SingNet
Quarterly Report - July 2003
Services Subjects No. of compliments No. of complaints
       
Broadband Multimedia Access Services Subtotal: 28 11
 - SingNet (per 1000 subscribers) 0.178 0.070
       
  SC-behaviour/attitude 28 0
  Company Policy/Procedure 0 1
  Customer Service 0 9
  Equipment/Network Quality 0 1
Internet Access - SingNet/My SingTel Subtotal: 5 1
  (per 1000 subscribers) 0.112 0.022
  Customer Service 0 1
  SC-behaviour/attitude 5/td> 0
  Total: 33 12
  (per 1000 subscribers) 0.163 0.059