Benefits

Service Quality

IDD 001 gives you the most direct and immediate access to high quality international call networks so that you can be assured of the finest and clearest call quality to anywhere in the world.

Assured Reliability

With SingTel’s wide international network and premium infrastructure managed for robust routing and redundancy, you can be assured of the fastest and most reliable international call connectivity to business associates, friends and family overseas with IDD 001.

Widest Global Coverage

IDD 001 allows you to reach anyone, anywhere with connections to more than 240 destinations worldwide.

Off-Peak Hour Savings

IDD 001 offers you off-peak hour savings to some of the most popular destinations in the region so that you can talk even longer with better value. Economy hour rates are available for destinations such as Australia, Indonesia, Thailand, Taiwan, New Zealand, Philippines, Brunei, Bangladesh and Sri Lanka.

24-hour Customer Support

To ensure that we’ll always be there for you, we have a 24-hour operator service to attend to all your international call enquiries. If you have queries about SingTel’s IDD 001 service, or require operator assistance in making an overseas call, you can call 104.  If you encounter difficulties in making overseas calls with SingTel’s international services, and will like to check on the condition of the telephone line, please call 1608.

Hassle-free Access

IDD 001 calls can be made from any fixed line and mobile line. If you are unable to make IDD 001 calls from your existing phone lines, please call 104 to request for a free activation of the SingTel IDD facility on your phone line.

Single Bill Convenience

You can choose to consolidate all your IDD 001 charges into your existing SingTel bill for your convenience.