Terms and conditions:
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| 1. | The hi!Card/hello!Mobile Card and Top-Up Card once sold cannot be returned. It cannot be exchanged for cash or other products. SingTel Mobile shall not be liable to the customer for any loss, theft, misuse or damage of these cards whatsoever. |
| 2. | SingTel Mobile does not provide a refund for any unused balance in the prepaid mobile card account; before or after usage, upon expiry or termination of account or if the SIM card is blocked. |
| 3. | The card number and PIN number printed on each Top-Up Card is unique to that Top-Up Card and the customer shall be solely responsible for preventing any unauthorised use of the Top-Up Card. |
| 4. | Unless expressly stated herein, SingTel Mobile's Specific Terms and Conditions of Service , and Singapore Telecommunications Limited's General Terms and Conditions (the "General Terms and Conditions"), shall apply in addition to the above terms and conditions. |
| 5. | The Customer agrees that SingTel Mobile shall be entitled to use or disclose any information or data disclosed by the Customer in accordance with Clause 15 of the General Terms and Conditions. The Customer is entitled to withdraw such consent in the procedure as prescribed by SingTel Mobile from time to time. |
| 6. | 1900-calls and selected mobile data/content access via *SEND or 5-digit short codes are not available for prepaid services and are subjected to 3rd party content providers terms and conditions. |