| ABOUT Free v019 Calls: |
 | 1. What is Free v019 Calls? | | | Free v019 allows customers to make free outgoing calls to the 15 selected countries from their bundled minutes. Local outgoing minutes will be consumed from the customer’s bundled minutes, and excessive minutes will be charged based on their mobile plan’s local call charges.
For example:
A call to India, while on iOnePlus price plan, every minute of the call would be 16.05 cents per minute. | | |  back to top |
|
| 2. How much is the subscription Fee? | | | The monthly subscription is $5.35 inclusive of GST. | | | back to top |
|
| 3. Do I have to pay a Registration Fee? | | | There is a one-time Registration Fee of $10.70 inclusive of GST. | | | back to top |
|
| ELIGIBILITY: |
| 1. Are customers on RedPAC eligible for this promotion? | | | No. As RedPAC customers are below the threshold of 16yrs old, they cannot apply for IDD. The same applies for FIDD. | | | back to top |
|
| TERMINATION |
| 1. Can I terminate v019 VAS anytime? Is there any penalty? | | | There is a minimum subscription of 3 months. In the case of early termination before the 3-month period, the entire 3 months will still be billed.
Normal pro-rated billing charges apply after the 3rd month if the service is terminated. | | | back to top |
|
