For Subscriber
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| Step 1 | Click here to login | | Step 2 | Login with your IDEAS username & password | | Step 3 | Choose and click on the plan of your choice | | Step 4 | Check to agree to the terms and conditions & click "Subscribe Now" | | Step 5 | A SMS message will be sent to your mobile number to confirm the subscription | | Step 6 | Upon receipt of the SMS, reply accordingly to confirm the subscription | | Step 7 | You will receive a notification on the successful activation of the service | | Step 8 | You will receive a WAP notification and you may proceed to add your loved ones’ mobile numbers to the locate list. (Refer to User Guide-Add your loved ones’ number) |
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| 2 | Click here to access Web management portal (For Locator subscribers. |
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| 3 | Sign up via *FIND (*3463) and add your loved ones’ numbers. |
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| Step 1 | Dial *FIND (*3463) | | Step 2 | You will receive a service message. Click on the link.
Please use IDEAS WAP as the access point
 | | Step 3 | Click on the plan of your choice
 | | Step 4 | Click on 'Confirm Subscription' | | Step 5 | Enter your name (mandatory) & the SingTel Postpaid / Prepaid number
 | | Step 6 | Click 'Submit' | | Step 7 | Click 'Confirm'
A WAP Push will be sent to your loved ones to grant consent.
Once your loved ones/friends grant their consent, a WAP notification will be sent to you. You can start to locate them. |
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| 4 | Add your loved ones’ numbers |
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| Step 1 | Dial *FIND (*3463) | | Step 2 | You will receive a service message. Click on the link.
Please use IDEAS WAP as the access point
| | Step 3 | Enter your name under 'Your name' field (mandatory) and the SingTel mobile postpaid/Prepaid number of the person you would like to locate under 'Add me' field.
| | Step 4 | Click 'Submit' | | Step 5 | Click 'Confirm'.
A WAP Push will be sent to your loved ones to grant consent.
Once your loved ones/friends grant their consent, a WAP notification will be sent to you. You can start to locate them. |
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| Step 1 | Dial *FIND (*3463) | | Step 2 | You will receive a service message. Click on the link.
Please use IDEAS WAP as the access point
| | Step 3 | Click on the mobile number to view more options | | Step 4 | Click on the links for respective request | | | | • | 'Locate Now' to start locating your loved ones.
You will see the vicinity address of where your loved ones are at, with a map.
| | • | 'View Locate history (past month)' | | | o | Click on the Date | | | o | Click on the Time | | | o | Click on 'Back' to go back to the previous page or 'Back to Menu' | | | | | | • | 'Change Number' | | | o | Enter the New Mobile Number | | | o | Click 'Submit' | | | o | Click 'Confirm' | | | | | | • | 'Delete Number' | | | o | Click 'Delete' | | | o | Click 'Confirm' | | | o | A WAP Notification will be sent to your loved ones/friends.
WAP Message : < Mobile No > has removed you from the locate list. Click on the link to find more about Locator Service. |
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| | Note: | | | 1. | If the number is underlined, it means that consent has been granted for you to locate them. Click on the number to view more options. | | | 2. | If the number is not underlined, it means that it is pending for consent. You are not able to locate them until consent is granted by your loved ones/friends. | | | 3. | If it is ‘Add Me’, it means that you can add another valid mobile number anytime. |
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For your loved ones/friends
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| 1 | To 'Accept' or 'Reject' Consent for being located by the subscriber |
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| Step 1 | Click on the WAP link upon receipt of the service message
Please use IDEAS WAP as the access point
| | Step 2 | Click yes to accept or no to reject
The subscriber will receive a WAP notification.
 | | | Accept WAP notification :
< Mobile No > has accepted your request to locate him/her via Locator. Click on the link to start locating. | | | Reject WAP notification :
< Mobile No > has rejected your request to locate him/her via Locator. Click on the link to add another number of your loved one/friend.
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| Step 1 | Dial *FIND (*3463)
Please use IDEAS WAP as the access point.
| | Step 2 | Click on 'Hide' / 'Unhide' under the respective mobile number
Once you activate 'hide', the subscriber will not be able to locate you until you 'unhide'
No notification will be sent to the subscriber until he/she tries to locate you.
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| Step 1 | Dial *FIND (*3463)
Please use IDEAS WAP as the access point.
| | Step 2 | Click on 'Remove' under the respective mobile number
Once you removed yourself from the list, the subscriber will not be able to locate you anymore.
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