| Q1. | What is *MAPS (*6277) about? |
| | With *MAPS (*6277), you can
| a. | check out your current location on a map via your mobile. You can also look for nearby services/promotions or search another location. | | b. | get 30-Days Navigation License | | c. | download Makansutra Spore Food Guide |
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| Q2. | Who is eligible to use this service? |
| | All SingTel Mobile postpaid customers can use this service. |
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| Q3. | Do I need to register or apply for this service? |
| | No registration is required. Just dial *6277 to start using the service. |
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| Q4. | What are the charges for accessing *6277? |
| | The service is free. All data charges are waived for accessing *6277. |
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| About ‘What’s Around Me?’ |
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| Q1. | What are the services that I can search for around my location? |
| | You can search for UOB Credit Card promotions, ATMs, Wireless Hotspots, petrol stations, restaurants and more than 30 categories of services. |
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| Q2. | How updated are the promotions? |
| | The promotions are valid and updated as and when the merchants send to us. |
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| Q3. | How updated are the POI (point of interest in each category)? |
| | This service has just launched, the record may not be fully populated in our database. However, our system is self learning, which is to say that any missing POI experienced by the users will be identified by the system to update the database during next month. |
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| Q4. | Am I able to bookmark the link and access it directly from my mobile next time? |
| | Yes, you are able to bookmark the Home page for this service. However, it is not advisable to bookmark the “Services/promotions nearby” and “Search another location” link as they will not be accurate. |
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| Q5. | Why do I see this error message “Something is wrong with the page you tried to access. Choose another link” on my Sony Ericsson phone when I tried to access UOB SMART$ Rebate link? |
| | The browser of Sony Ericsson phones is unable recognize certain characters on the page, thus causing the error message to appear. Please click on “Ok” to continue browsing the page. |
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| Q6. | Why do I see this error message “Currently the page is not available” when I tried to access the WAP link for *MAPS? |
| | You could be encountering this error due to the setting of your web browser on your mobile. Please make sure that your setting is configured to IDEAS WAP when you access the service. |
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| Q7. | Can I use this service when I am roaming? |
| | No, this service is not available when you are roaming overseas. Similarly, the service will not be available to inbound roamers or foreign operators' subscribers in Singapore. |
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| Q8. | What is the accuracy of my current location? |
| | The map will display approx 300 – 400 meters within your current vicinity. |
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| Q9. | Am I able to zoom or pan of the map? |
| | Yes. You can zoom in and out once, and pan in 4 directions (North, South, East, West) unlimited times. |
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| About ‘Makansutra Singapore Food Guide’ |
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| Q1. | What is Makansutra Singapore Food Guide? |
| | Makansutra Singapore Food Guide is a food guide from renowned local food guru, K.F Seetho, which allows users to search for recommended local food outlets. It is now available in the form of mobile guide to allow customers to do a search from their current location on their Nokia devices. |
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| Q2. | Is there any charge for downloading and accessing Makansutra Guide? |
| | No, there is no charge for downloading Makansutra Guide. Once the guide is downloaded, you can start using the guide. Accessing of guide should not incur data charges as the information is already downloaded. However, there would be occasional checks with the maps server to check for updates. Data charges will apply for such cases. |
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| Q3. | How do I get the Makansutra Guide? Is there any charges? |
| | For supported models, you may purchase a one time license of the Makansutra Guide at $17.05 (with GST). Standard data charges apply for accessing Makansutra Guide. |
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| Q4. | What are the steps required to take in order to start using the Makansutra Guide? |
| | | Step 1 : | Do *MAPS (*6277) > Option 3 to download the Guide | | Step 2 : | Install the Guide | | Step 3 : | Activate the Guide. Activation Code is enclosed in the Box Package. |
You can now start using the Guide, searching for your favorite food. |
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| Q5. | Can I pass the license code to my friend after I activate the Makansutra Guide? |
| | No. The license code is meant for one time use only. |
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