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A surveillance service that allows users to monitor their homes remotely via their 3G Phones |


SingTel Mobile's Specific Terms & Conditions for Mobile LIVECam Service
- Incorporation by Reference
- Definition and Interpretation
- Target Market
- Minimum Requirements
- Commencement and Minimum Subscription Period of Service
- Termination
- Obligations of Customer
- Disclaimers
- General
- Incorporation by Reference
In addition to:-
which terms and conditions are deemed incorporated by reference, the Customer shall be bound by the following Specific Terms and Conditions of SingTel Mobile's Mobile LIVECam Service. In the event of any conflict or inconsistency between:
| (i) | The General Terms, SingTel's Billing Terms and Conditions and/or these Specific Terms and Conditions, such conflict or inconsistency shall be resolved in accordance with the provisions of the General Terms; or | | | | | (ii) | Any provision of the Specific Terms and Conditions of SingTel Mobile and any provision of these Specific Terms and Conditions, these Specific Terms and Conditions shall prevail over the Specific Terms and Conditions of SingTel Mobile. |
Definition and Interpretation | 2.1 | In these Specific Terms and Conditions, the following words and expressions shall have the following meanings: | | | a. | "3G Phone" means an approved mobile handset with video call capability. | | | b. | "Camera" means the Camera(s) approved by SingTel Mobile for use with the Service, including all peripherals supplied within the Camera package. | | | c. | "General Terms" means Singapore Telecommunications Limited's General Terms and Conditions of Service. | | | d. | "Property" means the premises where the Customer is permitted install the Camera. | | | e. | "Service" means the service known as Mobile LIVECam which allows Customers to access their Camera(s) to view the Service Environment(s) remotely via any equipment with video call capability like 3G Phones, SingTel PC Client and/or SingTel Video Phone. | | | f. | "Service Environment" means the location in the Property where the Camera(s) is/are set up. | | | g. | "SingTel" means Singapore Telecommunications Limited (CRN: 199201624D). | | | h. | "SingTel Mobile" means Singapore Telecom Mobile Pte Ltd (CRN: 199406031E). | | | i. | "SingTel Group Company" means SingTel and each related corporation of SingTel within the meaning given in the Companies Act. | | | j. | "Working Days" means Mondays to Fridays excluding gazetted public holidays in Singapore. | | | | | | 2.2 | The headings or titles to the Clauses in these Specific Terms and Conditions are to facilitate reference and shall not be referred to or relied upon in the construction of any provision of these Specific Terms and Conditions |
- Target Market
| 3.1 | The Service is available to individual consumers only. |
- Minimum Requirements
| 4.1 | To use the Service, the following are required: | | | a. | the Camera, which the Customer is required to purchase from SingTel Mobile appointed retailer(s) at the prevailing retail price; and | | | b. | A 3G Phone, SingTel PC Client and/or SingTel Video Phone. |
- Commencement and Minimum Subscription Period of Service
| 5.1 | The Service shall be activated on the date as stated in the Service Request Cum Agreement Form or on the date mutually agreed with the Customer. | | 5.2 | The Minimum Subscription Period for the Service shall be : | | | a. | a period of three (3) months from the commencement date of the Service; or | | | b. | where the Customer has opted for an installment plan for the Camera, a period of twenty (24) months from the commencement date of the Service; or | | | c. | such other period as may be stipulated by SingTel Mobile as the Minimum Subscription Period before when the Customer applies for the service. Thereafter, the Service shall continue in force until terminated by SingTel Mobile or the Customer. |
- Termination
| 6.1 | An Early Termination Charge ("ETC") on the Camera shall apply if the Service is terminated before expiry of the Minimum Subscription Period. ETC is calculated based on the remaining months or part thereof of the Minimum Subscription Period multiplied by the monthly charge. | | 6.2 | Without prejudice to anything in the General Terms and Specific Terms and Conditions for SingTel Mobile, SingTel Mobile reserves the right to suspend, restrict, or terminate the Customer's access to the Service for any reason whatsoever. No notice will be required to be given of such action and SingTel Mobile shall not be liable in damages or otherwise for such suspension, restriction or termination. |
- Obligations of Customer
| 7.1 | The Customer agrees not to use and not to allow or permit any other person to use the Service to: | | | a. | cause any threat, harassment, distress, annoyance, inconvenience or anxiety to any person whomsoever; | | | b. | violate any laws or regulations or other persons rights, or interfere with another person's use of the Service; | | | c. | carry out any activities which are actually or potentially injurious to other Customers or persons, or to the operation or reputation of any SingTel Group Company; and / or | | | d. | do any act that may at any time be prohibited by SingTel's Acceptable Use Policy which can be found at URL www.singtel.com. | | 7.2 | The Customer acknowledges and agrees that : | | | a. | there will be no refund or change of Camera(s) after the Camera(s) is/are purchased. | | | b. | Customer may receive certain communication from SingTel Mobile, such as service announcements and administrative messages and that these communications are considered part of the Service. | | | c. | any new features introduced from time to time to augment or enhance the Service, shall be subject to these Specific Terms and Conditions. | | | d. | the Customer is responsible for obtaining access to the Service and providing all materials like wiring, power point or whatsoever. | | | e. | the Service is provided on an "as is" and "as available" basis. | | | f. | the Service is only available on the mainland of Singapore. | | | g. | the Service and the Camera is non-transferable. | | | h. | the Service price plan is not allowed to be used for upgrade of SingTel Mobile equipment. | | | i. | sending of SMS via the Camera's SIM card is chargeable on a per use basis. | | | j. | subscriptions of value-added services are not allowed for this Service. | | | k. | change of plan to other SingTel Mobile price plans is not allowed. | | | l. | usage of additional services (if available) will be chargeable on a per use basis. |
- Disclaimers
| 8.1 | SingTel Mobile does not warrant the Service will be provided uninterrupted or free from errors or that any identified defect will be corrected; further, no such warranty is given that the Service is free from any virus or other malicious, destructive or corrupting code, program or macro. | | 8.2 | The Customer further acknowledges and agrees that SingTel Mobile: | | | a. | expressly excludes any guarantee, representation, warranty, condition, term, or undertaking of any kind, express or implied, statutory or otherwise or any representations or warranties arising from usage or custom or trade or by operation of law, including (without limitation) as to the sequence, originality, correctness, completeness, accuracy, timeliness, completeness, currency, non-infringement, merchantability, or fitness for any particular purpose; | | | b. | shall in no event be liable to the Customer in respect of any matter arising out of or in connection with the Service in contract or tort or otherwise for any loss (whether direct or indirect) of profit, business, revenue, anticipated savings, goodwill or any loss or corruption of data, or any indirect, special or consequential loss or damage whatsoever; | | | c. | shall not be responsible for the consequences of the use of the Service and SingTel Mobile hereby excludes all liability of any kind whatsoever or howsoever caused, whether arising under contract, tort (including but not limited to negligence) or otherwise in connection with or arising from: | | | | | i. | the use of the Service by the Customer; or | | ii. | any inaccuracies, errors, omissions or mistakes in, or any delays or interruptions, linked to or referable to the Service; |
| | | d. | shall not be liable to the Customer for any loss and/or damage or whatsoever in respect of any matter arising from any act and/or omission of a third party who installs the Camera; | | | e. | to the fullest extent permitted by law exclude all warranties, rights and remedies (including warranties implied by statue or otherwise) that the Customer would otherwise be entitled to by law. |
- General
| 9.1 | The Customer shall be bound by and shall fully observe and comply with all the General Terms as well as such other Terms and Conditions as may be agreed or accepted by the Customer. The rights and protections conferred on SingTel Mobile under these Specific Terms and Conditions shall be additional to the rights and protections conferred on SingTel Mobile under the General Terms and any other Terms and Conditions agreed or accepted by the Customer. | | 9.2 | SingTel Mobile reserves the right to alter, modify, add to or otherwise vary these Specific Terms and Conditions from time to time by notice to the Customer. The Customer shall be bound by the terms so amended. |
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