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Value Added Services - Call Accept/Reject

Decide when you want to answer the phone, and who you want to talk to. Call Accept/ Call Reject comes as one service.

You can activate and deactivate Call Accept/Call Reject from your phone. Only one facility can be used at any one time. You can also change your lists of phone numbers to be accepted or rejected as you wish.


 

To activate Call Accept:

  1. Lift the handset and wait for the dial tone.

  2. Key in #300#

  3. Wait for the acceptance tone (or repeated tone) indicating that the service has been activated, and then replace the handset. If the activation is unsuccessful, you will hear the Number Unobtainable (NU) tone.

  4. Replace the handset.

  5. Call Accept is now activated and only calls from your list of Call Accept numbers will ring through.

To deactivate Call Accept:

  1. Lift the handset and wait for the dial tone.

  2. Key in #301#

  3. Wait for the acceptance tone (or repeated tone) indicating that the service has been deactivated, and then replace the handset. If the deactivation is unsuccessful, you will hear the NU tone.

  4. Replace the handset.

  5. Call Accept is now deactivated and all calls will be put through to your phone.

To programmed a phone number on Call Accept:

You can program up to 10 local phone numbers from which calls will ring through to your phone:

  1. Choose a Call Accept code between 00-09

  2. Lift the handset and wait for the dial tone.

  3. Key in 4*XXYYYYYYYY#
    note: XX = 2-digit Call Accept code from 00 to 09 to indicate number position. YYYYYYYY = 8-digit phone number.

  4. Wait for the acceptance tone (or repeated tone) indicating that the number has been programmed, and then replace the handset. If the programming is unsuccessful, you will hear the NU tone.

  5. Replace the handset.

  6. Repeat this procedure for each phone number to be programmed.

To delete a programmed phone number from Call Accept:

  1. Lift the handset and wait for the dial tone.

  2. Key in 4*XX#
    note: XX = 2-digit Call Accept code from 00 to 09 to indicate number position

  3. Wait for the acceptance tone (or repeated tone) indicating that the number has been deleted, and then replace the handset. If the deletion is unsuccessful, you will hear the NU tone.

  4. Replace the handset.

  5. Repeat this procedure for each phone number to be deleted.

To programmed incoming overseas calls on Call Accept:

  1. Choose a Call Accept code between 00-09

  2. Lift the handset and wait for the dial tone.

  3. Key in 4*XX00#
    note: XX = 2-digit Call Accept code from 00 to 09 to indicate number position.

  4. Wait for the acceptance tone (or repeated tone) indicating that the programming is successful, and then replace the handset. If the programming is unsuccessful, you will hear the NU tone.

  5. Replace the handset.

To accept calls from the last caller's number:

You can program your phone to accept future calls from the last caller's number, even if you do not know that number.

  1. Choose a Call Accept code between 00-09

  2. Lift the handset and wait for the dial tone.

  3. Key in 4*XX*#
    note: XX = 2-digit Call Accept code from 00 to 09 to indicate number position.

  4. Wait for the acceptance tone (or repeated tone) indicating that the number has been programmed, and then replace the handset. If the programming is unsuccessful, you will hear the NU tone.

  5. Replace the handset.

Please note:

  • Call Accept comes together with Call Reject. Only one mode i.e. either Call Accept or Call Reject can be used at any one time.

  • When you activate Call Transfer, your Call Accept phone numbers will still be screened at the transferred number.

  • To remind you that Call Accept is activated, you will hear the acceptance tone (or repeated tone) when you lift the handset. This will last 4-5 seconds before you will hear the normal dial tone.

  • If you use Distinctive Ringing and Call Accept together, calls from numbers programmed to ring under Distinctive Ringing will not come through unless they have also been programmed on Call Accept.

  • Please remember that you need to activate Call Accept if you want to use the Call Accept mode. If you are on Call Reject but want to use Call Accept, you need to deactivate Call Reject before you activate Call Accept.

  • You cannot "accept" calls from Direct Inward Dialing (DID) numbers and payphones.

  • When you programmed incoming overseas calls on Call Accept, all overseas calls will ring through.

  • The programming of an existing number is automatically cancelled when a new number is programmed using the same 2-digit Call Accept Mode.

To activate Call Reject:

  1. Lift the handset and wait for the dial tone.

  2. Key in #310#

  3. Wait for the acceptance tone (or repeated tone) indicating that the service has been activated and replace the handset. If the activation is unsuccessful, you will hear the Number Unobtainable (NU) tone.

  4. Replace the handset.

  5. Call Reject is now activated and calls from your list of rejected phone numbers will not ring through.

To deactivate Call Reject:

  1. Lift the handset and wait for the dial tone.

  2. Key in #311#

  3. Wait for the acceptance tone (or repeated tone) indicating that the service has been deactivated and replace the handset. If the deactivation is unsuccessful, you will hear the NU tone.

  4. Replace the handset.

  5. Call Reject is now deactivated and all calls will be put through to your phone.

To programmed a phone number on Call Reject:

You can program up to 10 local phone numbers so that calls from them will be rejected.

  1. Choose a Call Reject code between 00-09.

  2. Lift the handset and wait for the dial tone.

  3. Key in 2*XXYYYYYYYY#
    note: XX = 2-digit Call Accept code from 00 to 09 to indicated number position. YYYYYYYY = 8 digit phone number.

  4. Wait for the acceptance tone (or repeated tone) indicating that the number has been programmed, and then replace the handset. If the programming is unsuccessful, you will hear the NU tone.

  5. Replace the handset.

  6. Repeat this procedure for each phone number to be programmed.

To delete a programmed phone number from Call Reject:

  1. Lift the handset and wait for the dial tone.

  2. Key in 2*XX#
    note: XX = 2-digit Call Reject code from 00 to 09 to indicate number position.

  3. Wait for the acceptance tone (or repeated tone) indicating that the number has been deleted, and then replace the handset. If the deletion is unsuccessful, you will hear the NU tone.

  4. Replace the handset.

  5. Repeat this procedure for each phone number to be deleted.

To programmed incoming overseas calls on Call Reject:

  1. Choose a Call Reject code between 00-09

  2. Lift the handset and wait for the dial tone.

  3. Key in 2*XX00#
    note: XX = 2-digit Call Reject code from 00 to 09 to indicate number position.

  4. Wait for the acceptance tone (or repeated tone) indicating that the programming is successful, and then replace the handset. If the programming is unsuccessful, you will hear the NU tone.

  5. Replace the handset.

To reject calls from the last caller's number:

You can programmed your phone to reject future calls from the last caller's number, even if you do not know that number

  1. Choose a Call Accept code between 00-09

  2. Lift the handset and wait for the dial tone.

  3. Key in 2*XX*#
    note: XX = 2-digit Call Accept code from 00 to 09 to indicate number position.

  4. Wait for the acceptance tone (or repeated tone) indicating that the number has been programmed, and then replace the handset. If the programming is unsuccessful, you will hear the NU tone.

  5. Replace the handset.

Please note:

  • Call Reject comes together with Call Accept. Only one mode i.e. either Call Reject or Call Accept can be used at a time.

  • When you activate Call Transfer, your Call Reject phone numbers will still be screened at the transferred number.

  • To remind you that Call Reject is activated, you will hear the acceptance tone (or repeated tone) when you lift the handset. This will last 4-5 seconds before you will hear the normal dial tone.

  • Please remember that you need to activate Call Reject if you want to use the Call Reject mode. If you are on Call Accept but want to use Call Reject, you need to deactivate Call Accept before you activate Call Reject.

  • You cannot "reject" calls from Direct Inward Dialing (DID) numbers and payphones.

  • When you programmed incoming overseas calls on Call Reject, all overseas calls will be rejected.

  • The programming of an existing number is automatically cancelled when a new number is programmed using the same 2-digit Call Reject code.

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(Service 100)
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