FAQ
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| 1. | What are the charges for svc 100? |
| 2. | If I call Service 100 from a SingTel’s phonecard payphone, will I be charged? |
| 3. | If I call Service 100 from my mobile phone, will mobile airtime charges be incurred? |
| 4. | Will I be charged when the CSO is unable to provide the telephone number? |
| 5. | If I ask for a new number that has yet to be published in the Singapore phonebook, or a number that is difficult to find in the phonebook, will I be charged? |
| 6. | What is the rationale of charging directory assistance service? |
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| 1. | What are the charges for svc 100? |
| | The charges for Svc 100 are:
SingTel fixed line 64 cents per number;
SingTel Mobile (Postpaid) 75 cents per number
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| 2. | If I call Service 100 from a SingTel’s phonecard payphone, will I be charged? |
| | You will be charged 64 cents per call. Please ensure you have sufficient value left in your phonecard.
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| 3. | If I call Service 100 from my mobile phone, will mobile airtime charges be incurred? |
| | Yes, mobile airtime charges is applicable.
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| 4. | Will I be charged when the CSO is unable to provide the telephone number? |
| | SingTel will only levy the directory assistance fee if we can provide the required listed number. If SingTel is unable to provide the telephone number (for example, unlisted telephone number) the directory assistance charge will not be imposed.
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| 5. | If I ask for a new number that has yet to be published in the Singapore phonebook, or a number that is difficult to find in the phonebook, will I be charged? |
| | Yes.
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| 6. | What is the rationale of charging directory assistance service? |
| | SingTel charges 64 cents per listing to recover the cost for providing directory assistance service, which is very labour-intensive.
Prices stated above are inclusive of GST.
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