Step 1

Go to the www.singtel.com/7000Onenumber/

Step 2

Double click on the Login link

Step 3

Enter your OneNumber

Step 4

Enter your 5-digit PIN (Your default PIN is 12345)

Step 1

Click on Change Login Password and a window will pop up

Step 2

Enter your current password

Step 3

Enter your new password

Step 4

Enter your new password again

Step 5

Click on the Update button

Step 1

Select any of the above options from drop down menu

Step 2

If you select Pager Number or Alternate Number, enter number accordingly

Step 3

Click on the Change button

Step 1

Click on Profile 1

Step 2

Enter phone number of the 3 destination numbers (can be a 8-digit telephone number or a mobile phone number)

Step 3

Click on the Submit button

Step 4

Repeat Step 1 to 3 to enter destination numbers for Profile 2 and 3

Step 1

Click on Monday

Step 2

Set the Start Time and End Time of Schedule 1

Step 3

Select the profile you wish to activate for the timeslot set for Schedule 1

Step 4

Repeat Step 2 to 3 to configure the rest of the schedule for Monday

Step 5

Click on the Submit button

Step 6

Repeat Step 1 to 5 to configure schedule for different day of the week

Step 1

Enter the Temporary Contact Number which you want your calls to be forwarded

Step 2

If you wish to activate the Temporary Contact Number Immediately, click on the Activate TCN1 Immediately button (by default the de-activation date will be 6 months from the activation date)

Step 3

If you wish to set your own activation / de-activation date and time, select the desire date and time to activate / de-activate the Temporary Contact Number

Step 4

Click on the Submit button

Step 1

Click on the ringing mode desired

Step 2

Click on the Submit button

Step 1

Call 6873 3111 to access your OneNumber management system

Step 2

Enter your OneNumber, followed by #

Step 3

Enter your PIN, followed by #

Step 1

Access your OneNumber Main Menu

Step 2

To change PIN, press 1

Step 3

Enter a new 5-digit PIN followed by #

Step 4

Re-enter the new 5-digit PIN again followed by #

Step 5

If the PIN change is successful, you will hear the message -
'Your PIN has been successfully changed'. Otherwise you will be asked to enter a 5-digit PIN, followed by # You are allowed to perform Step 3 and 4 three times before you are prompted that - 'Your PIN change is unsuccessful'

Step 6

To change your PIN again, press 1 and repeat Step 3 to 4

Step 1

Access your OneNumber Main Menu

Step 2

To manage your profile, press 3

Step 3

To program 1^st profile, press 1

Step 4

To program 1^st destination number, press 1. To program 2^nd destination number, press 2. To program 3^rd destination number, press 3

Step 5

Enter destination number followed by #

Step 6

To confirm, press 1. To cancel and go back to previous menu, press 2.

Step 7

To program another destination number press 1. To program another profile, press 2

Step 8

To program 2^nd and 3^rd profile, repeat Step 4 to 7

Step 1

Access your OneNumber Main Menu

Step 2

To manage your profile, press 3

Step 3

To program Default Routing Type, press 6

Step 4

The system will announce your current Default Routing Type.

Step 5

To change Default Routing Type to pager, press 2. To Change Default Routing Type to alternate number, press 3. To change Default Routing Type to system default announcement, press 6

Step 6

If you select pager or alternate number, enter number followed by #

Step 7

To confirm, press 1. To cancel and go back to previous menu, press 2.

Step 1

Access your OneNumber Main Menu

Step 2

To set Daily Schedule, press 4

Step 3

To program Daily Schedule, press 1

Step 4

To access Monday schedule, press 1. To access Tuesday schedule, press 2. To access Wednesday schedule, press 3. To access Thursday schedule, press 4. To access Friday schedule, press 5. To access Saturday schedule, press 6. To access Sunday schedule, press 7.

Step 5

System will announce your current schedule with pre-defined timeslot and profile selected

Step 6

To program 1^st schedule, press 1. To program 2^nd schedule, press 2. To program 3^rd schedule, press 3. To program 4^th schedule, press 4. To program 5^th schedule, press 5

Step 7

To program this schedule, press 1. To delete this schedule, press 2

Step 8

Enter start time of this schedule in hour-hour minute-minute in 24-hr format

Step 9

Enter end time of this schedule in hour-hour minute-minute in 24-hr format

Step 10

Enter profile number (ie. 1, 2 or 3) to be used for this schedule

Step 11

To confirm, press 1. To cancel and go back to previous menu, press 2

Step 12

Repeat Steps 4 to 11 until you have configure schedules for different day of the week

Step 1

Access your OneNumber Main Menu

Step 2

To change Call Search method, press 5

Step 3

The system will announce your current ringing mode. You may select either sequential or simultaneous ringing

Step 4

To change Call Search method, press 1

Step 1

Access your OneNumber Main Menu

Step 2

To access Temporary Contact Number, Press 2

Step 3

To access first Temporary Contact Number, press 1. To access second Temporary Contact Number, press 2

Step 4

To schedule first Temporary Number, press 1

Step 5

Enter Temporary Contact Number, followed by #

Step 6

To activate this Temporary Contact Number with immediate effect, press 1. To schedule another activation or deactivation date, press 2

Step 7

To schedule activation date, enter activation date in day-day month- month and year-year format

Step 8

Enter activation time in hour-hour minute-minute in 24-hrs format

Step 9

Enter de-activation date in day-day month-month and year-year format

Step 10

Enter de-activation time in hour-hour minute-minute in 24-hrs format

Step 11

To confirm, press 1. To cancel and go back to previous menu, press 2. To return to main menu, press 0

Step 12

Once you have confirmed the Temporary Contact Number, all calls to your OneNumber will be directed to that number

Step 1

Access your OneNumber Main Menu

Step 2

The system will announce your current temporary contact number if you have activated it.

Step 3

To change Temporary Contact Number, Press 2

Step 4

To cancel call forwarding to temporary contact number, press 1. To change to another de-activation date, press 2. To change temporary number, press 3

Step 5