To programme a phone number

1. Lift your handset and wait for the dial tone.
2. Key: 3 * YY XXX XXXX #
   YY = 2-digit from00 to 09 to indicate number position
   XXX XXXX = 7-digit local phone or mobile phone number
3. Wait for the acceptance tone indicating that the number has been programmed. Then replace the handset. If the programming is unsuccessful, you will hear the Number Unobtainable (UN) tone.
4. Repeat this procedure for each phone number to be programmed.

To programme overseas calls to be transferred (includes Trunk calls)

1. Lift your handset and wait for the dial tone.
2. Key: 3 * YY 00 #
   YY= 2-digit from 00 to 09 to indicate number position
   00 = For overseas and Malaysia phone numbers

To delete a programmed phone number

1. Lift your handset and wait for the dial tone.
2. Key: 3 * YY #
   YY= 2-digit number position to be deleted
3. Wait for the acceptance tone indicating that the number has been programmed. Replace the handset. If unsuccessful, you will hear the Number Unobtainable (UN) tone.

To activate Selective Transfer

1. Lift your handset and wait for the dial tone.
2. Key: # 240 XXX XXXX #
   XXX XXXX = 7-digitlocal phone, mobile or pager number
3. Wait for the acceptance tone indicating that Selective Transfer has been activated. Replace the handset. If unsuccessful, you will hear the Number Unobtainable (UN) tone.
4. You may activate the service before or after you have programmed the selected phone numbers.

To cancel Selective Transfer

1. Lift your handset and wait for the dial tone.
2. Key: # 241 #
3. Wait till you hear the acceptance tone indicating that the service has been deactivated. Replace the handset. If unsuccessful, you will hear the Number Unobtainable (UN) tone.

Important Information

1. Both Call Transfer and Selective Transfer can co-exist on the same telephone line, but the activation of Call Transfer will override Selective Transfer.
2. You can transfer your calls to local 7-digit phone numbers only. You cannot re-direct your programmed phone numbers to special service phone numbers. E.g. 1711, 999, 100 etc.
3. Selective transfer will not re-direct your programmed incoming calls to a phone number that has already been activated with Call Transfer.
4. To remind you that Selective Transfer is activated, you will hear the acceptance tone when you lift the handset. This will last 4 to 5 seconds before you hear the normal dial tone.
5. Selective Transfer cannot be used if your phone is placed on the nuisance call tracing service.
6. An existing programmed phone number is automatically cancelled when a new number is programmed with the same 2-digit code.

Before transferring calls to another phone number, you are requested to seek consent from the person whose phone you are transferring your call to. If the person whose phone you are using writes to Singapore Telecom to reject transferred calls, Singapore Telecom reserves the right to deactivate the Selective Transfer.