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Value Added Services - Video Call

Video Calls in more ways than one

You can now make video calls via a 3G mobile phone, fixed line or PC. And with video call priced at the same rate as regular voice call charges, it’s never been more affordable.

Try it, seeing is believing.

Overview		Service Requirement		Setup		User Guide		FAQ

Terms & Conditions

Terms & Conditions

1.	Incorporation by Reference
	In addition to the General Terms and SingTel's Specific Terms and Conditions relating to Fixed Line Telephone Service, which terms and conditions are deemed incorporated by reference, the Customer shall be bound by the following Specific Terms and Conditions.

2.	Definition and Interpretation
	In these Specific Terms and Conditions, the following words and expressions shall have the following meanings:
	2.1	"Customer" means any person who applies or subscribes for the Service;
	2.2	"Telephone Line" means the telephone line provided by SingTel and subscribed by the customer in relation to which the Service will be provisioned on.
	2.3	"Service" or "Video Call Service" means provision by SingTel to the Customer of a Service that allows the making and receiving of video calls using the Equipment properly installed.
	2.4	"Equipment" means the SingTel approved Video Phone and SingTel approved ADSL modem or router.
	2.5	"Application Form" means the application form attached to these Terms and Conditions, completed and submitted by the Customer.
	2.6	"Premises" means the Customer's residential premises named in the Application Form.
	2.7	"Telephone Line" means the fixed telephone line subscribed from SingTel by the Customer, which telephone line number is specified by the Customer on the Application Form.

3.	Conditions of Service
	The Telephone Line must be registered under the Customer's name. All charges incurred will be billed to the Customer and the Customer shall be wholly responsible for all of the service and all related charges as maybe imposed by SingTel.

4.	The Customer agrees that SingTel shall convert the normal telephone line which number is given above to an ADSL enabled telephone in order to provision the Video Call Service to the Customer.

5.	The Customer acknowledges that he has the necessary equipment as stated above in order to use the service.


6.	A minimum notice period of 1 month is required for any termination.


7.	If the Telephone Line used for the Video Call Service is terminated, the Video Call Service will also be terminated. The early termination charge of remaining months X monthly subscription fee applies in cases whereby termination is requested within the minimum contractual period.


8.	SingTel's Video Call Service is provided on an "as is" and "as available" basis. SingTel does not warrant that the Service will be uninterrupted and/or error-free.

9.	The Service is provided to the Customer on a personal residential usage basis and he may not use the Service for any commercial purposes, whether for profit or otherwise.

10.	Any use of the Services at the Customer's Premises is his responsibility. These Terms and Conditions governing the use of the Services shall apply to the Customer and anyone else who uses the Service at the Premises (whether duly authorised or otherwise)

11.	Prices are subject to change and the prevailing GST.