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Got a question regarding your Bills?

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Bill Enquiry Hotline

For all your bill enquiries, please call our 24 hours Account Enquiry System (AES) at 1800-7383330 where you may:


  • Check your account balance
  • Check your last payment amount & date
  • Obtain information on various payment methods
  • Check status of your GIRO applications
  • Request for GIRO forms (new application, change bank account, include/amend limit)
  • Request for duplicate bills ($5.00 per bill, with 7% GST $5.35 per bill)

    Note: 7% GST with take effect from 1 July 2007.
Alternatively, you may also


All About Bills
Billing Terms
GIRO Forms
Amend Billing Address
New Bill Guide for SingNet
Guide to Your mio Plan Bill