Do you have any questions? Learn more from these frequently asked questions.
What is the change in my bill presentation?
When will the changes for the new bill presentation be effective?
Why do you need to change my bill period?
My bill is paid via GIRO payment and I have set a limit. Will your adjustments in my first bill cause me to exceed my GIRO limit?
Will my GIRO deduction date change as a result of the new start date for my billing period?
I have changed my plan during the transitional period (eg. time to time-based, time/volume-based to unlimited plan, etc). How will the rebates and charges be presented in the new bill?
How will the rebates and charges for my existing plan be affected with the new bill period?
I have under utilised my free bundle usages before the change in my billing period. Will you carry this forward to the subsequent first bill? If yes, what is the cut off date to utilise it?
I had received similar bill inserts some time in Jul 2004 informing me about the changes to my bill, why is SingTel having a change again?
We will be making the adjustments between September and November 2006. During this transitional period, there will be a one-time adjustment to your bill to reflect the changes in the billing period.
