How to Apply

If you are a new customer:

• Walk in to any of our Customer Service Counters or SingPost outlets. You may wish to download the application form, complete it before submitting at the counters.

If you are an existing SingTel customer and wish to apply for an additional telephone line:

• Apply online
• Call our Hotline 1609

Age Eligibility
Singapore Citizens / Permanent Residents

• Applicants must be at least 17 years of age.
• Applicants aged between 17 - 20 years,
  - are allowed only 1 Telephone line (or Direct Exchange Line. DEL) per NRIC;
  - are provided services with local usage only; and
  - barred from outgoing STD, IDD, Operator Assisted (104), Audio line (1900) and incoming International Collect calls.

Foreigners

• Applicants must be above 21 years of age.
• Applicants on social visit must provide tenancy agreement or document as proof of ownership of property in Singapore.

Foreigners Deposit
A minimum deposit of $200 (non-taxable) per line is required for Foreigners with

• Work permit;
• Social pass;
• Student pass;
• Dependent pass;

Charges

Service Description	Normal ($)	Express (within 48 hours)	Super Express (within 6 hours)	One time Charge ($)
Telephone line turn on charge	53.50	80.25	107	-
Rental per quarter	26.75	-	-	-
Surface wiring	53.50	80.25	107	-
Service Charge Includes Activation of 1st Socket	53.50	80.25	107	-
Activation of Subsequent Socket	21.40	32.10	42.80	-
After office hours (weekend) installation supplement *After - office hours are defined as follow:    - Weekdays : after 6pm    - Saturdays : after 6pm				32.10
Cancellation made by customer				21.40
Activation	5 working days

Prices stated above are inclusive of GST