Mobile - Transfer of Ownership
How to Apply
Transferor (the existing subscriber) must be present during the transfer. Both Transferor and Transferee can walk in to any of our Customer Service Counters. NO transfer of ownership is allowed without Transferor's presence.
Age of Transferee
The new owner (Transferee) must be at least 18 years of age on date of transfer. Customers between 18 and 21 years of age will be provided with services for local usage only.
Terms
Minimum Subscription Period
If the minimum subscription period committed by the first owner (Transferor) has not expired, the new owner (Transferee) has to complete the remaining period.
Equipment Undertaking
Upon transfer, any equipment rebates due to the first owner (Transferor) will be forfeited. The new owner (Transferee) is not entitled to any further equipment rebates unless he/she agrees to take over the balance equipment tie-in period. Equipment penalty, if applicable, will be charged to the first owner (Transferor) unless the new owner (Transferee) agrees to take over the balance of the tie-in equipment agreement. The new owner (Transferee), upon signing the transfer form, will then bear the applicable equipment penalty upon any premature termination of the mobile line. Current policy on equipment penalty: Termination plan within 1st to 12th months (with 1-yr equipment contract) is $150 ($157.50 with 7% GST) Termination plan within 1st to 24th months (with 2yr equipment contract) is $350 ($374.50 with 7% GST)
Note: 7% GST with take effect from 1 July 2007.
Downgrading Penalty
Downgrading Penalty, if applicable, will be charged to the new owner (Transferee) as well if he/she agrees to take over the balance of the Equipment tie-in period from the first owner (Transferor). Tenure Loyalty
The Transferee will continue to enjoy the tenure loyalty program of the Transferor. Phone Upgrade Eligibility
The existing practice applies for transfer cases, i.e. The transferee follows transferor phone upgrade eligibility. Promotional Packages & Value Added Services
All promotional packages enjoyed by the first owner (Transferor) will be void upon transfer. Any penalities imposed by SingTel Mobile as a result of premature termination of the promotional packages will be the responsibility of the first owner (Transferor). Value added services that are enjoyed by the first owner (Transferor) on a promotional basis, that is, those not permanently bundled in the price plan, will pass on to the new owner (Transferee). Outstanding balance
Both the first owner (Transferor) and the new owner (Transferee) must settle all outstanding balance in their accounts with the SingTel Group before proceeding with the transfer.
Transfer Fee
The new owner (Transferee) will be charged a one-time transfer fee of $20 (before GST).
Application on Behalf
Transferor must be present during the transfer. If Transferee is unable to apply in person, an authorized person may submit the application on behalf. He/She must produce the applicants' original documents, an authorisation letter, together with his/her original identification documents for verification. The transfer application form (obtainable from the counter) must be pre-signed by both the Transferor and the Transferee.
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