Email Clients Configuration

There have been some routing issues affecting SingNet 'pop' accounts causing difficulty in downloading email in China. We have identified that it was caused by China ISP Servers not being able to resolve the host name.

In view of the above, please change your "incoming mail server (POP3)" in your Email Client into IP address - 165.21.103.210 instead of 'pop.singnet.com.sg' hostname, when you are roaming in China.

For Outlook Express email client

1. Launch Outlook Express, Go to Tools > Accounts
2. Click on Mail tab
3. Look for the account name under the Account column and click on it
4. Click on Properties button
5. Click on Server
6. Outgoing Mail Server (SMTP): roaming.singnet.com.sg, Incoming Mail server (POP3): 165.21.103.210
7. Click OK

For Microsoft Outlook email client

1. Launch Ms Outlook, Go to Tools > Services
2. Under "Fax and Mail" Windows, select Internet E-Mail Profile
3. Click on the Properties button
4. Click on the Servers tab
5. Outgoing Mail Server (SMTP): roaming.singnet.com.sg, Incoming Mail server (POP3): 165.21.103.210
6. Click OK

For Netscape Navigator/Communicator email client

1. Launch the Netscape Navigator / Communicator
2. From the main windows , click on "Edit" > "Preferences..." option
3. From the left side (Category) , click on "Mail Servers" option
4. Outgoing Mail (SMTP) Server: roaming.singnet.com.sg
5. From the "Incoming Mail Servers" option, select the account profile and click on "Edit" button
6. Server name: 165.21.103.210, Server type: POP3 Server
7. Click on "OK" button 2 times to end the settings