Free IDD on SingTel Prepaid Mobile Cards

1.

What is SingTel Prepaid Mobile Free IDD to 11 popular destinations about?

 

SingTel Prepaid mobile customers are able to enjoy Free IDD calls using v019 via their SingTel Mobile Prepaid Cards including hi!Card, hello!Mobile Cards, Kababayan Cards and SUPER HOT$128 Top-Up Cards to 11 countries. Local airtime charge of 8 per min apply for calls made anytime except weekdays (Mon to Fri) 8am to 7.59pm, local airtime is chargeable at 16 per min.

2.

Which are these 11 countries with Free IDD Rates using v019?

 

The 11 countries with Free IDD rates are:

- Bangladesh +
- Brunei
- Canada
- China
- Hong Kong
- India*
- Malaysia
- Puerto Rico
- South Korea
- Thailand
- USA
+   A flat local call rate of 8 per min applies to calls made via v019 to Bangladesh at all times for SingTel Prepaid Mobile hi!Card. Local call rate of first minute at 10 cents per min and subsequent minutes at 12 cents per min applies to calls made via v019 to Bangladesh at all times with SingTel Prepaid Mobile SUPER HOT$128 Top-Up card.
*   Local call rate of 10 per min applies to calls made at all times, via v019 to all India fixed lines and mobiles codes for SingTel Prepaid Mobile hi!Card. Local call rate of first minute at 10 cents per min and subsequent minutes at 12 cents per min applies to calls made via v019 to India at all times with SingTel Prepaid Mobile SUPER HOT$128 Top-Up card.

3.

Who is eligible to enjoy these Free IDD rates?

 

All new and existing customers on SingTel prepaid mobile cards including hi!Card, hello!Mobile Card and Kababayan Card are eligible to enjoy the Free IDD rates if they call via v019 to these 11 countries.

4.

Will I be charged for local airtime for calls made to these 11 countries?

 

Yes, prevailing local airtime charge of 8/min apply at any time except weekdays (Mon to Fri) 8am to 7.59pm, per min local airtime is at 16.

5.

Is there a monthly fee to enjoy Free IDD calls?

 

No, there is no monthly fee to enjoy Free IDD calls using v019 calls to these countries .

6.

Do this Free IDD rates apply to calls made via 001, 013?

 

No. These Free IDD rates are applicable for calls made using 019 only.

7.

If I make calls to other countries out of these 11, can I still enjoy the Free IDD rates?

 

No. If you make IDD calls to other countries not within the 11 listed destinations, you will be charged for the international call rate plus the local airtime charge.

8.

Why are there only 11 countries with Free IDD rates, what about the other countries?

 

The 11 listed are the more popular countries and calling destinations for our prepaid customers. Therefore, to reward our existing customers we are rewarding them with value for money propositions to stay with us.